VIP Hosting: Security and backup
At Positive Internet, we realise that true network and server security requires much more than just a firewall. We know how our technologies work together, and so we know how to prevent any exploitable security holes at every link in the chain.
The public Internet can be a hostile environment in which to place any server. This is why The Positive Internet Company takes security very seriously. We work hard to protect your data integrity, be it from the malign intent of outsiders, mistakes leading to data deletion or the simple wear-and-tear of a busy hard drive.
We run firewall systems on our routers to protect your site from crackers and others who would attack your data. For some organisations, this is the sum total of their precautionary measures. At Positive Internet, we realise that true network and server security requires much more than just a firewall. We know how our technologies work together, and so we know how to prevent any exploitable security holes at every link in the chain. We keep abreast of industry news and security bulletins and engage with the GNU/Linux community in ascertaining and solving security problems.
We put our money where our mouth is. With our Professional and Enterprise range of servers, your contract with us includes a Service Level Agreement. This guarantees your uptime and means we pay you for any unreasonable downtime. With The Positive Internet Company, we place a sturdy mesh of safeguards around your server with full contingency, so that even the worst case scenario is merely inconvenient rather than disastrous.
We make sure that the technologies on your server are installed securely. A common problem with co-located, off-the-shelf setups is that every possible service is enabled. This gives the unfriendly intruder any number of entry points into the server. At Positive Internet, however, we tailor your platform from scratch to meet your specific requirements. As such, your server only runs exactly what it needs. We configure each piece of software meticulously so that any attacks will be met with staunch resistance. To this end, we install a barrage of sophisticated intrusion detection software. Our systems notice when people are trying malevolently to probe your server. Their route across the Internet to your machine is blocked automatically and their actions logged. We then report the incident to the manager of the prober's network and work to track down the culprit.
Positive Internet is just as fastidious about protecting your data from corruption and accidental erasure. We keep up to three levels of backup. Firstly, the RAID system on our Professional Server upwards ensures that even if a disk crashes, its automatic mirror disk will continue operating without a hitch. We will arrange to swap out the failed drive at a convenient time for you, and no data will be lost at all. Every managed server is backed up each night onto its completely separate internal drive. That way, if you delete some files or make an error, we can roll you back easily. Finally, we take weekly remote network backups of your data and configuration. In the unlikely event that your server fails completely, we will be able to reconstruct it on one of our backup machines waiting in the wings. We can also arrange off-site tape backups and can facilitate the automatic replication of databases.